Installer support

Regulations require all installations to be fully MCS certified - including the installers. MSS work with installers to help ensure installations are designed to be compliant.

Ensure your next job is MCS compliant and fully certified

For installers looking to get into fitting Air Source Heat Pumps, one of the biggest hurdles is accreditation from MCS (microgeneration certification scheme) as well as the cumbersome paperwork that goes with it.

In order for Homeowners to benefit from the Renewable Heating Incentive, installs need to have Trustmark and MCS approved certifications AND need to be signed off by an MCS qualified engineer to ensure it is compliant with regulations.

MSS can deal with all of that hassle, meaning your customer will benefit and you’re not left with the headache and time wasting paperwork!

What is microgeneration certification?

Our Trades Service - What We Do

At MSS we are experts in designing heating systems for Air Source Heat Pumps and we are approved to certify customer installations in line with MCS compliance. There is no need for you to be MCS certified if you work with us.

MSS give installers the expert support needed and advice from design of heating system, sizing of pump and cylinder, details on grants and much more. We’ll sort the paperwork so you can do what you do best…..INSTALL!

What’s the installation process?
  • On-site survey - we will do the survey and measure home energy efficiency

  • Room by Room Heat Loss Calculations - based from the survey or drawings if a new build

  • Size up Air Source Heat Pump and Cylinder

  • Certify installation to comply with MCS regulations

  • Register the install with ALL relevant parties

  • Contractual agreements

  • Codes of practices

  • Insurance backed Warranties

  • Audits

  • Save you time

What are your fees?

Depends on the size of the property and location, but a typical fee is between £885 and £1500

We can help your customer’s be eligible for an energy grant

We will work alongside you every step of the way to ensure the Air Source Heat Pump installation meets MCS compliance criteria so your customer can claim the Renewable Heat Incentive. Our engineers will sign it off and produce the certification.

Got a project in mind?

Get an estimate for your current project. We will be in touch directly to discuss the project with you and guide you through next steps
01469 423 222

Freedom Renewables have been working with MSS for the last 12 months. Their dedication and professionalism has been a massive help to our business. We no longer worry about all of the paperwork involved when installing renewables. Freedom get on with the job knowing we have full peace of mind back up. Great job MSS.

Andy Jarvis - Freedom Renewables LTD

5 star service! I have just installed two heat pumps on a pair of new builds and MSS have been so helpful and very reliable when I have had any questions. From design to install to handover, I have been guided throughout. Their knowledge of the product was second to none making my job much easier. I wouldn’t hesitate to use MSS again and would highly recommend to anyone looking to install an MCS compliant system. Many thanks for a seamless job.

Callum Scott - North-C Plumbing & Heating LTD

We recently engaged MSS to provide MCS services for a new build site where we were employed as electrical and plumbing contractors. There in-depth knowledge and quick turnaround of accurate detailed information assisted us in providing all necessary paperwork, calculations and surveys to design and install air source heat pumps to MCS standards. This enabled us to concentrate on what we are good at, being the install, whilst knowing that all MCS requirements were being met by MSS.Invaluable support, technical back up and timely delivery, why waste resources on MCS paperwork when this task can be made simple by MSS.

Colin Davies - E-Wire Northern LTD

From start to finish MSS gave myself and my team the full support that we required at all times. From the very start of the project, going out on site for the initial first visit for sizing of the unit required, then completing by fully commissioning and handing over all relevant paperwork to our clients required for MCS all of which has been done extremely efficiently.

Warren Greenley - Greenline Plumbing & Heating Bathroom Design Ltd

We have now been working with MSS since January this year. From our initial introduction MSS have upheld the highest level of commitment to our company. From the initial support explaining the process required for MCS & RHI through to ongoing support we cannot fault MSS. Once MSS and our Company understood how each other’s business operated the whole process became very slick. From a technical point of view everything was explained to our full satisfaction. Correct pipe sizing is still left to the installer. MSS have been consistently very competitive on price on all our enquiries to them.

David Wadsworth - Finesse Plumbing & Heating Engineers LTD

Microgeneration Support Services Ltd have been brilliant. Following a very poor installation of an air source heat pump system by another company we sought advice and MSS completed a very comprehensive report. Following the report, we then instructed MSS to reinstall the system and they have worked closely with our electrician & air source heat pump manufacturer to ensure a safe and fully functional system. Any queries or advice was dealt with immediately and they have fully supported us through what has been a very traumatic time. Thankyou MSS for everything you have done.

The Goodison Family - Homeowner

Register with MSS as an installer

Partner with us and become an approved MSS installer and we’ll send work your way.



As specialists in Air Source Heat Pumps we often receive enquiries about their suitability and application. Please take a look at some of the most frequently asked questions below.

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