Air Source Heat Pumps
How much are your services?
£1,000,000… Okay, serious answer is it depends on the size of the property and the location so use our quoting system and we’ll email you a consultation price straight away!
Do you come out to survey?
Indeed. Every property we undertake work for has a survey done by one of our experts, unless it’s a New Build in which case we can work from architectural drawings (No back of a fag packet drawings please).
Are you a legitimate scheme? Is this approved by MCS?
YES! Under MCS terms and conditions we can certify the work and the installation can be undertaken by a subcontractor, the key clause in MCS001-1 (issue 4.2) for Scheme Operators meeting compliance is clause 4.11.
Yes but… have MCS acknowledged that there are ‘umbrella scheme operators’?
YES, and firstly we know the term umbrella scheme sounds horrible (better terminology is always welcome!). Secondly, MCS have composed a recent blog post on the matter!
What areas do you cover?
England, Scotland, Wales, the Isles around and if Elon Musk returns our calls we may venture to Mars.
At what stage do you need to be involved?
Right from the start, we need to begin the paperwork right from the initial quoting stage.
I’ve done the training but never fitted an Air Source Heat Pump, can you help with technical questions?
We can! Our experts have years of experience installing all types and brands of Air Source Heat Pumps… If we can help then we will.
I’m a homeowner, why do I need you and not just an installer?
We work with installers to ensure your heat pump is compliant with MCS and is suitable to your bespoke needs in your home. Unfortunately, there are many occasions systems aren’t designed properly, which means homes aren’t heated properly or energy bills are SKY HIGH. Air Source Heat Pumps work, and they work incredibly well… however, they need designing properly from the start otherwise it’s like having a Ferrari with a Fiat 500 engine (No offense to Fiat 500’s).
We survey, design, perform all heat loss calculations and certify to ensure your heat pump is 100% the correct system and will work for a very, very, very long time!
My Air Source Heat Pump isn’t working…HELP!
We are helping numerous people/companies who require assistance with an incorrectly designed or installed Air Source Heat Pump and provide an Independent Consultant Report.
Do you install as well?
We can carry out installations as many of our experts were installers in their previous lives, however we are primarily a consultation service that helps with installations and installers.
Are you able to help with Ground Source Heat Pumps?
Not at this moment, we purely deal with Air Source Heat Pumps.
Who are you governed by?
MSS is governed by HIES.
MCS accreditation is controlled by NAPIT.
What is your turn around time?
Our MSS Quote, equipment calculation and pre-performance estimates are turned around very quickly in order for you to quote a customer for the full works. Survey, heat loss calculations and MCS certification depends on the install date but we can always give lead times.
Can’t you just sign off and certify the Air Source Heat Pump after it’s been installed?
BIG NO NO. We MUST be involved from the start, survey, design, perform heat loss calculations, create contract paperwork, have them read and signed then sent back BEFORE you even look at your toolbox. There is an extremely strict process we must adhere to, to be compliant with MCS. Anyone who claims they can do this are breaking all MCS compliancy rules.
Who deals with the insurance backed warranty?
We do! It’s included within the price; we pay for and make sure it’s all correct with the Air Source Heat Pump required.
How can we price up a kit cost and our labour if we don’t know what’s required before you do a survey?
Excellent question. We provide our MSS quote, equipment calculation and pre-performance estimate based on information from the property. This gives an ESTIMATED size of Air Source Heat Pump and Cylinder required along with what RHI the homeowner could be eligible for and what savings can be made vs their existing system.
This means you can provide a full quote to the homeowner, showing what they could save AND what RHI payments they could get BEFORE wecome out to survey the property…. And we do all that for free? Damn… maybe we should start charging.
Renewable Energy Information
Do you deal with New Build sites and property developers?
Everyday. We work from the architectural drawings, ensuring the design and sizing are perfect, still certifying it with MCS.
I’m a property developer, can I claim RHI’s?
Only if this is classed as a self-build, standard property development is not eligible.
I’m a Landlord? Can I claim RHIs?
YES! We can help you with all of your properties.
Do you deal with the energy suppliers DNO’s to establish if the electrical supply is sufficient?
YES, absolutely we do!